Organic Reach on Facebook is Not (completely) Dead

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If you work in social media marketing, then you are well aware that organic reach on Facebook is real hard to come by these days. As they have moved to a pay to play model, marketers have had to pivot their approach on The Social Network and adapt to the new realities. We are big believers in paying to leverage Facebook’s powerful targeting capabilities and have written about that here in this blog.

Despite the paid approach that we deploy for nearly all of our clients, we are constantly seeking ways to game organic reach too. In a study performed earlier this year by BuzzSumo they analyzed 1Billon (yeah, with a B) Facebook posts from all types of brand and business fan pages and came up with some clear conclusions on ways to garner more engagement.

Part of our job as an agency focused on outsourced social media management, is to keep our ear to the grindstone and to research and experiment with tactics that will product results for our clients. We have found that most of these core findings are accurate and that some produce stand out results.

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We’ve seen that pushing Instagram posts directly from IG to the Facebook fan page is really producing nice engagement for brands. This is even easier now, with the new roll out of brand profiles on Instagram and it is delivering positive results.

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We have also found that it is drastically outperforming other tactics with regards to organic reach.  Above is a screenshot from a client’s fan page that does not put any dollars towards their Facebook efforts. They have decided to invest their funds elsewhere and as a result their organic reach has been nominal. We post great content to their fan page 3-5X per week and they average 100 people reached and have almost zero engagement on their posts. Many brands without a paid strategy, are familiar with those type of poor metrics.

This week all 3 pieces of content were published on Instagram and simultaneously pushed to Facebook. As you can see, the reach and engagement numbers skyrocketed as a direct result. Going forward we are going to advocate that clients have this approach in their efforts, especially those with zero or little budget for paid efforts on FB.  Now this means we’ll need to think about their Instagram content and how it might display on Facebook.  Will it be sized right and will it make sense as a status there too?  We encourage native storytelling by platform and now need to think about a directional flow from IG to FB that will work.

The moral of the story here is that you need to continue to experiment and iterate to find results thru social media. We read up on industry trends and studies, we remain active practitioners and we never sit back and coast when it comes to tactics. Success is contingent on a marathon over a sprint mentality and you must always be looking for ways to drive results!

 

 

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Facebook Reach: Learn The Basics

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Facebook is always rolling out new features, but does it benefit you as a brand? Let’s discuss!

Facebook reach is the number of unique people who saw your content. That’s not all. The reach affects every other metric that you can track including comments, clicks, engagement, and likes. There are different kinds of reach as well — post, page, organic, viral, and paid. Let’s first talk about those.

  • Organic reach: The number of unique people who saw your post in the news feed or on your page, including people who saw it from a story shared by a friend when they liked, commented on or shared your post, answered a question or responded to an event.
  • Paid reach: The number of unique people who saw your post through an ad

Note: Viral reach is now counted as part of organic reach.

You will also see something in your insights called “impressions”. Impressions are the number of times a post from your page is displayed, whether the post is clicked on or not. People may see multiple impressions of the same post. For example, someone might see a page update in the news feed 1x (or more), and then a second time if their friend shares it.

Note: The reach will most likely will be lower than impressions, because it cannot reach someone multiple times like an impression.

Should you pay to reach more?

Paying to promote the right content in order to reach more people in your target audience (fans or not), can have it’s benefits. It is recommended that you adopt a pay to play mentality in today’s Facebook Ecosystem.

5 ways to maximize your reach:

1. Know your audience

Study your fans and know what they want in terms of content. Get into Facebook insights and really look at what your fans are responding to. Do they like video? Do they like two posts a day rather than one? Are they online at a specific time? What kind of content are they interested in sharing with their friends? Once you know your fans better and what they like/don’t like, etc. you will be able to get better results in a variety of ways.

2. Be relevant, brief AND timely

Your audience does not want to see paragraph long posts. It’s a fact, they are indeed turned off by it. They are more apt to read posts that are short, accompanied by a picture, and a link (bitly). If you’re sharing content, make sure it is up-to-date, especially if it is regarding your product in the press, etc.

3. Quality, quality, quality!

Quality content is going to get your posts even further. As long as you provide valuable information to your audience, your reach will be higher as fans will be more likely to share the content as well. Ask questions, conduct contests, and involve your consumers as much as possible.

4. Turn your fans’ friends into fans themselves

Facebook insights provides admins with the “Friends of Fans” metric, letting them know how many people they can potentially reach organically. Friends of fans are extremely important — they are more likely to visit a brand’s Facebook Page or website, purchase a brand’s products and become fans themselves. Organically, these Facebook fans can easily be reached through the Facebook Ticker, which tracks all user activity. Keep your fans interacting with your brand, and their friends will see all “liking” activity, comments and posts in the top right of their news feed.

5. Engage!

Fans love to know their favorite brands are listening and interacting with them. Sometimes social media managers overlook this very simple task, but it means a lot. Whether it is to say “thank you” or “have a great day”, consumers respond best to brands when they know they are being heard and responded to. Make sure to mix up your responses. Just don’t overdo it!

To read more about Facebook reach, click here!

 

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