A LITTLE BIT ABOUT MYSELF:
Hello, my name is Leticia Machado and I am interning with Sircle Media this summer. I am entering my senior year at Hofstra University, majoring in business marketing. Ultimately, I wanted to work for a marketing company in Manhattan with a specific focus on social media management and Sircle Media was the perfect fit.
A LITTLE BIT ABOUT SIRCLE MEDIA:
My experience here at Sircle has taught me a lot about the social media industry to be honest. I came in open-minded, ready to learn as much as possible and I have found there is just so much to know. Every day we utilize various social media platforms for our clients and we oversee all activities on Facebook, Instagram, and Twitter (sometimes some other platforms too, where warranted). I’ve learned that the smart brands in the space have hopped on the social trend and utilize social platforms to promote their product or service. Depending on the clients’ specific needs and voice, Sircle creates content (photos, videos, motion graphics, etc.) that help convey their unique message. The agency is very good at balancing art (content) and science (sales and other KPIs) well for each and every brand they work with.
HOW I HELP MY SOCIAL MEDIA MANAGER DAY-TO-DAY:
I have the good fortune of working under Sara Heiden, who is awesome and is a Senior Social Media Manager at Sircle Media. Each day she assigns me tasks such as engaging with followers on Instagram and Twitter, sitting on client calls and taking notes, pulling content inspiration, writing tweets, sourcing brands and influencers to collaborate with and understanding how we can best achieve each client’s goals. What I have learned more than anything else, is that engaging with followers in the comments on posts is crucial. Your brand can have great content and clever captions but if there is no conversation, especially in response to user comments, then the brand stands to lose customers and prospects. As a result, we all lean in and spend quite a bit of time, being highly responsive and engaging. This is a key differentiator from other agencies and even internal social media managers I have learned.
MY FAVORITE THINGS ABOUT SIRCLE MEDIA:
A few of my favorite tasks thus far, have included helping write monthly reports, (as I learned more about the analytics + post-month reporting), participating in photoshoots, and listening in on client calls, as I was able to better understand each clients’ goals and ideas. My first week at Sircle I had the opportunity to go to a client’s, (Caswell Massey’s) photoshoot (featuring a photo from the photoshoot below) which was very cool.
This was exciting because it allowed me to meet our client face to face and see a bit behind the scenes. I love to get out of the office and take pictures outside; clients are always looking for more content for their account in new and fun environments. One of Sircle’s photographers used me in one of her shoots for Uplift Food and the client loved it and approved it.
Sara gives me the opportunity to pitch ideas and contribute in a meaningful way. This is so rewarding and such an important ingredient of the Sircle Media intern experience. I love the Sircle team, as they have been very friendly and helpful during my time here. I am looking forward to learning more this summer and hope to continue with the agency next semester if they will have me!