Sircle Squad Intern: Claire

Name: Claire Anzalone

Hometown: I hail from the land of Austin, Texas.

University and Major: I attended Austin Community College to major in 2D animation!

Year: I graduated in spring 2019.

Favorite Movie/Book: My Favorite Movie is currently Spider-Man: Into the Spider-Verse. I love the combination of 3D and 2D animation in this movie, and the uniqueness it creates.

Beach or Forest?: I would choose the Forest. I love the scenery and all the different animals that you can find!

Why Sircle Media?: I chose Sircle Media because I thought it would be great experience to learn how motion graphics are done for social media.

What is one social media skill or topic you’ve been working on during your internship?: Creating entertaining and informing videos for Instagram posts.

What is one skill or topic you hope to learn more about?: I’d love to learn more about effects on After Effects, and the possibilities they offer.

Favorite client to work on?: Currently, my favorite client to work on is Rethink. I love drawing and coloring their characters and animating their products.

Add a comment

Tags: , , ,

Influencers provide eyeballs and content, but do they produce revenue?

Untitled design (5)

Creating memorable content is so important when trying to convey to a user how your product might perform. When it comes to food, performance is best conveyed through taste and usage cases, such as recipes. Influencers are an excellent resource to rely on for compelling content, especially since they are the ultimate customer and can convey a more authentic narrative to other users and potential buyers of your product.

When it comes to influencers, we think some are great for influence (providing eyeballs) and some are great for content (food stylists and/or photographers) and the best ones provide both. The truly special partners are those who are judicious in their brand selection and therefore are deemed more reliable than others who seemingly date a different brand every day. These ingredients (pun intended) are what makes Ashley Cuoco (@ashcuoco) one of the best in the game. You cant overuse her because she is selective and ultra-authentic, but when you have a good pairing, as we do with our client Mutti, you have a truly special partnership.

Not only has she produced wonderful content and exposed their brand to other impassioned foodies on Instagram, but it has also opened up a number of great opportunities to have a conversation within the comments.  While community management is the least sexy component of social media, it is probably the most important. Remember, that this is an uncontrolled communications medium and you want to engage in a dialogue with consumers. This is what makes it “social” in the first place and differentiates the efforts from traditional, controlled media, such as PR and branding. Having a true fan of your brand as your influencer partner activates solid word of mouth activity and can directly lead to new business.

Untitled design (7)

Some brands sleep on the comments and are even completely unresponsive at times. They are happy (sometimes) with the awareness and/or the photo they received, but ironically it is the comments that will most likely lead to actual sales. All brands want to see increases in revenue and that’s why our team pays close attention to the comments section – it’s where the business happens.

We see this especially when a brand works with an influencer that people actually respect and are influenced by. When they post about your product it will often directly lead to questions such as “where can I find this?” or “what are the ingredients?” These are literal buying questions and give you the opportunity for a sale right then and there. Rather than telling and selling, you are responding and facilitating. This is a much better position to be in for a brand.

Below you can see an example of this in action. In May, Ashley posted about a Tomato Confit recipe using Mutti’s Canned Tomatoes. The asset was beautiful and it opened up a dialogue with various users.

Another micro-influencer, @gatherweekly, commented on Ashley’s post and the influencer and brand both responded quickly and provided ways to secure the product through various distribution channels. This is excellent ammunition for the client’s salespeople, especially in retail, to showcase demand.

Screen Shot 2019-11-18 at 9.02.46 AM

The lesson here is that you should be working with authentic influencers that can provide you with both content and influence. If you do, it is then mission-critical to be in the weeds on the comments on both their profile and your own. Marketers are obsessed with scale and volume metrics (like impressions and reach) as well as ROAS analytics (Spent X and made Y) but these types of small ball activities are perhaps the most valuable and underrated. We spend quite a bit of time here for our clients and although it is a lot of work, it is certainly worth it.

Add a comment

Tags: , , , , ,

Boost Brand Awareness with Facebook’s CBO!

Screen Shot 2019-11-13 at 2.32.10 PM

Over time, we’ve seen organic reach become non-existent on social. These days it really is a paid social ecosystem and if you know what you are doing and you are committed to testing and experimenting it can bear a lot of fruit. Not only do you want your product in front of new eyes, but you want your product in front of the right eyes.

Creating your own, solid branded content is important and while it doesn’t need to be your entire diet (we actually believe it should be about 50-60% of your content mix) it should be a significant portion of it. Once made, if you want that content to be seen you need to pay to make that happen. Then, when you boost content, you need to target the right audience for better results.

That’s why we’ve been utilizing Campaign Budget Optimization (CBO) within the Facebook Ad Platform. CBO takes your top audiences and puts dollars behind posts that perform the best organically. CBO creates higher reach, engagement, and even follows.

In order to utilize CBO to its fullest, boosted posts should be high quality and have engaging captions so your target audience is as responsive as possible. This is one of the many reasons we believe in investing in quality content as well as experimentation. You want to make sure the asset is powerful so that if it does get seen, it is memorable and then you also need to try out different tactics to see what resonates. It is very important to not just sit back and play it safe.

One of our clients, Driftwood Jeans, is a unique denim line with chic embroideries that has been seeing incredible results from CBO. For the past few months, we’ve been experimenting with this tactic on many of their posts. First, we created four audiences to be assigned to Driftwood’s top-performing organic posts. Facebook then pushes funds to whichever audience AND post perform best. Then, at the beginning of each month, we swap out those audiences and continue experimenting with new ones.

We created a specific audience, one of many that we have created for this client, (that we cannot share here) that has really stood out. Then, CBO paired it with one of our PFC (Product Front and Center) video posts.

This was an engaging video and had an interactive caption. Because the post was also targeted to the perfect audience, we saw 568 likes, 32 comments, and most importantly, 24,956 video views. For a nominal investment, this asset packed quite a punch!

Screen Shot 2019-11-13 at 2.52.27 PM

Organic reach is nearly zero and less relevant than ever before. It is so important to have someone on your side that is well versed in paid social and not just acquisition experts looking for the best possible ROAS. If you are in the social media game, then you need to be creating content at scale, experimenting with different types, styles, cadence, and captions and then putting funds behind guaranteed delivery of that content to a variety of audiences.  If you stay the course and use tools such as CBO, then sometimes things catch fire.

Add a comment

Tags: , , , ,

Sircle Squad Intern: D-Jai

Name: D-Jai Kosiyabong

Hometown: Bangkok, Thailand.

University and Major: Pratt Institute, Majoring in Photography with a double minor in Psychology and Art History.

Year: Senior

Favorite Move/Book?: 1Q84 by Haruki Murakami

Beach or Forest?: Definitely forest!

Why Sircle Media?: I just love the way Sircle creates such innovative and compelling content. I also really like our work environment and how everyone is super communicative and how we are given solid feedback about our work. I was really surprised how much trust they put in the interns and how on my first day I was able to shoot with them. The amazing environment and amount of trust are really what makes Sircle such a good place to work!

What is one social media skill or topic you’ve been working on during your internship?: I’ve been working on honing my skills when it comes to retouching and how to edit packaging in a certain way. Jenna and Ticha have really given me such good feedback and have taught me tips and tricks in order to save time and make the end result great.

What is one skill or topic you hope to learn more about?: I am hoping to learn more about how to talk and communicate with clients!

Favorite client to work on?: There are so many! But right now, it would have to be Terra Origin!

Add a comment

Tags: , , ,